fbpx

Cancellation & Refund Policies

CANCELLATION REQUIREMENTS AND REFUND ELIGIBILITY WITHIN FIRST 30 DAYS

All Newlane University students (whether provisionally-enrolled or matriculated) can cancel their Newlane account at any time. Evidence of a written statement of withdrawal or cancellation via the Newlane Contact form, or via email sent to ben@NewlaneUniversity.com or contact@NewlaneUniversity.com, shall be deemed as meeting the terms of the account cancellation. 

All Newlane University students receive a full refund within a thirty-day cooling-off period of their registration, including the $200 registration fee and initial tuition payment. Evidence of a written statement of withdrawal or cancellation via the Newlane Contact form, or via email sent to ben@NewlaneUniversity.com or contact@NewlaneUniversity.com, within thirty days of the student’s registration shall be deemed as meeting the terms of the account cancellation within the cooling-off period.

If a student cancels their account, they can re-apply in the future, but will not receive credit for any past payments. This policy applies to all account cancellations, whether a student withdraws, or is dismissed.

Upon receipt of a cancellation request, Newlane issues all eligible refunds within 30 days.

NEWLANE REFUND POLICY FOR STUDENTS AFTER 30 DAYS

After 30 days, students may be eligible for a refund depending on how many credits they have completed, minus the registration fee. If a student has completed more than 50% of the credits for a program, they are not eligible for a refund. If a student has completed 50% or fewer of the credits for a program, they are eligible for a refund of a prorated portion of the tuition.

After 30 days from a student’s registration, the student’s eligibility for a refund, and the refund amount are determined by the student’s progress in their degree program according to the Newlane Prorated Refund Policy and detailed in the tables and schedules following (see Program Completion and Refund Eligibility Schedule table for refund calculations and Sample Table of Refunds After 30 Days table for examples). Note, although the BA Philosophy degree consists of 120 credits, students cannot directly enroll in the BA Philosophy program without first completing the AA program, or transferring the equivalent number of credits. This requirement is designed to limit the student’s financial liability and time commitment.

Newlane Prorated Refund Policy (after 30 days from registration)

  • If a student has not completed any substantive work (substantive work includes any of the following: submitting a course project; completing a Mid-course hearing or Course hearing) and wishes to cancel, they are eligible for a 100% tuition refund, minus the registration fee.
  • If a student has completed some substantive work (substantive work includes any of the following: submitting a course project; completing a Mid-course hearing or Course hearing) up to 10% of the total credits required for their degree program and wishes to cancel, they are eligible for a 90% tuition refund, minus the registration fee.
  • If a student has completed more than 10% and up to 25% of the total credits required for their degree program and wishes to cancel, they are eligible for a 75% tuition refund minus the registration fee.
  • If a student has completed more than 25% and up to 50% of the total credits required for their degree program and wishes to cancel, they are eligible for a 50% tuition refund minus the registration fee.
  • If a student has completed more than 50% of the total credits required for their degree program and wishes to cancel, they are not eligible for a refund.

Newlane Refund Policy and Transfer Credits

Refunds for students with transfer credits are determined based on the number of remaining credits required for the degree after acceptance of transfer credit, and the number of credits earned through Newlane. Any credits accepted for transfer are excluded from refund calculations. For example, if a student had 30 transfer credits to the Associate degree (which requires 60 credits), they would need to earn an additional 30 credits to complete the degree. If the student earned six credits through Newlane, they would be eligible for a refund correlating to completing 20% of the credits required for the degree (6 earned / 30 remaining credits post-transfer). While the denominator in refund calculations is adjusted to exclude transfer credit, all other facets of the policy apply as stated.

Assessment Benchmark Considerations for Refunds

Outside of students who don’t complete any substantive work, the completion percentages are based exclusively on Newlane course hearings completed. Newlane refund calculations do not figure in other assessment or completion benchmarks, such as completion of the course exam or course project.

Program Completion and Refund Eligibility Schedule

% of Total Program Credits CompletedCredits earned through Newlane in the AA Program OR in BA program if student has already earned an AA degree.(60 total credits required) % Tuition refund eligibility and tuition retained by NewlaneRegistration fee
No substantive work0 and no substantive work100% refund eligible0% retained$200
≤ 10%Up to 690% refund eligible10% retained
>10% – 25%Between 7 and 15 75% refund eligible25% retained
>25% – 50%Between 16 and 30 50% refund eligible50% retained
>50% – 100%Over 30 0% refund eligible100% retained

See Sample Refund Calculations: 

Refunds for the first 30 days ($200 registration fee and $49 first tuition payment).

If a student wishes to cancel their Newlane account within 30 days of registration, they receive a full refund. If a student registered with a deferred tuition payment and paid less than $249 and canceled within the first 30 days of registration, they would be refunded the full amount paid.

Sample Table of Refunds After 30 Days 

If a student wishes to cancel their Newlane account after 30 days of signing this agreement, they may be eligible for a refund depending on the percentage of the program they have completed.

Total Cost = $1500Registration Fee = $200Total Tuition Cost (Total Cost – Registration Fee)  = $1300
Years enrolledEst. Amount Paid% of degree program credits complete (hypothetical)Total Refund Amount 
1$6800% No substantive work$480
1$68010%$350
2$114520%$620
3$150030%$650
4$150075%$0

For more details on the above sample refund calculations, see table below: 

Total Cost = $1500Registration Fee = $200Total Tuition Cost (Total Cost – Registration Fee)  = $1300
ABCDEGHI
Years enrolledEst.Amount Paid% of degree program credits complete (hypothetical)% tuition refund eligible% tuition retained% retained of Total Tuition Cost (E * $1300)

Total Tuition Retained
Est. Amount Paid – Total Tuition Retained (B – G)
Payment – Retained
Payment – Retained – Registration Fee (H – $200)

Total Refund Amount 
1$6800%100%0%$0$680 – $0 = $680$680 – $200 = $480
1$68010%90%10%$130$680 – $130 = $550$550 – $200 =$350
2$114520%75%25%$325$1145 -$325=
$820
$820 – $200 = 
$620
3$150030%50%50%$650$1500 – $650 = 
$850
$850 – $200 =
$650
4$150075%0%100%$1300$1500 – $1300 = 
$200
$200 – $200
$0

Students initial the following statement as part of the enrollment agreement:

I understand that I can receive a full refund within a thirty-day cooling-off period of my initial registration payment and that after this, my refund eligibility and amount is based on my progress in my degree program minus a registration fee, in accordance with the Newlane prorated refund policy. [Student initial]